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We may use personal data for analytical purposes. For example, we may ask you to provide us with a proof of identity or proof of your ownership of your debit or credit card. Still, we process tickets by priority in this scenario, depending on the departure date. First and foremost, we use your personal data to issue your tickets and to provide you with Customer Service, which is the purpose of our company! 103, Block South 2, Fort Cambridge, Tigne Street, Sliema, Malta, SLM3175, Malta (Registration number: C 81880). One platform,34+ destinations,700+ routes around the globe. Personal data of non-European customers is collected and processed in accordance with our Privacy policy. Rail.ninja is not responsible for missed trains for any reason. We also use tracking URLs to understand which websites and advertising channels and campaigns are bringing us traffic. In order to create a trustworthy environment for you and your fellow travelers, we may use your personal data for detection and prevention of fraudulent activities. Our service fees are non-refundable. What to do if you missed the deadline: please contact our Support team - we will do our best to assist you. 
If you have booked a refundable ticket (regular and flexible fares), please cancel it directly with us. Trains are energy efficient. Read below for more details. Rail.ninja is a global online service, which allows booking electronic train tickets. When you make a reservation or register on our website we use your name and email address to create a user account on our website, which enables you to manage your bookings, to take advantage of special offers, to make future bookings and to manage your personal settings. We provide discounts for senior travelers for Norwegian and Swedish trains (for instance on for trains from Stockholm to Oslo) on condition that you contact us directly via email, live chat or a phone call. In order to not get lost in a European city or to not arrive at the wrong train station, refer to your E-ticket, where you can find the exact information about stations. Despite the restrictions on movement prevailing in the world, we will always help you find the best way to get where you want to be. HOW YOU CONTROL PERSONAL DATA THAT YOU SHARED WITH US. We may amend this Privacy Policy from time to time; please visit this page regularly to stay updated. We also collect information about internet source of your visit and your use of our website, including pages visited. How to cancel your tickets: click Sign in button in the top menu and then find your order on My orders tab, or click the link to your order in the confirmation email that we sent you. Please provide email for password recovery, Trains from Petrozavodsk To St. Petersburg, Trains from St. Petersburg To Petrozavodsk. Enter the password that accompanies your username. This process sometimes requires customers to provide a code to confirm the verification after booking tickets, but it's vital for ensuring safety procedures. Children under 18 years (non-adults) are not permitted to book our services on their own. Need a hand? where you called, who you are, the date and length of the call, etc.). When you book tickets on our website for other persons traveling with you, or on behalf of other travelers, we will collect Passenger information about each traveler. Special conditions of delayed entry of passenger information. We will notify you by email when the cancellation is complete. Let's have a closer look at the advantages of train ride in Europe and Asia! First of all, we must share passenger information with rail carriers. Nevertheless, making connections and being prepared for such rail adventures can often be tricky. You are free to book European train tickets for another person provided you have his/her passport details and other information necessary for the booking procedure. You can conveniently book train tickets for up to a year in advance! We speak your language and offer over20 payment methods. When you open our email we receive data indicating email open and click statistics. 
Bear in mind that you might need to wait closer to your departure date for the tickets to be issued if you booked way in advance. Weprovide only real pictures andhonest descriptions. You can select language or currency preferences once and functionality cookies will record it so you dont have to choose it each time when you return to the website. Traveling to a single destination requires a lot of planning and thinking in advance. This helps us to understand which pages are relevant to users and to improve our websites and our users experience. Nowadays some people believe that the era of train travel is almost gone, and planes are the future of local and international travel. This is part of our mission to improve our services and enhance user experience, so we can use personal data of our users for resting purposes, troubleshooting, and improving the functionality and quality of our online travel services. Some, but not all, carriers allow modification for a few hours after train departure. Click the button below, login with your order details and download your ticket again. Contact us. Traveling Europe and the world by train is very convenient not to mention extremely exciting. Travel Spain and Portugal by train and soak up the awe-inspiring sceneries along the way. Trains from Petrozavodsk To St. Petersburg, Trains from St. Petersburg To Petrozavodsk. We provide our customers with service 24 hours a day, 7 days a week, 365 days a year. You can conveniently book train tickets for up to a year in advance! With a wide range of train types to choose from (overnight, high-speed, luxury, double deckers, etc.) 
When you call us we receive metadata about your communication activities (e.g. using social media), when you save your search results or register an account on our website and when you participate in our referral programs or sweepstakes. Special conditions for preliminary bookings. The information that we collect using cookies is anonymous and not personally identifiable. It is your sole responsibility to locate the correct platform and to arrive at your train car in time for boarding. We may use your personal information for our marketing activities, including sending news of travel-related products and services relevant to your ticket reservation. Information that we are required to provide varies from carrier to carrier and can include, your name, contact details, passenger details of you and people who you book tickets for. What personal data we collect and process about you in connection with your relationship with us as a customer and through your use of our website and online services; How we deal with your data protection rights; And how we comply with the data protection rules. When we invite you to leave a review of our service, we will share your name, email address and booking confirmation with a reputable independent service provider. For certain routes we book tickets through intermediary wholesale suppliers. We collect your personal information when you make a reservation we ask you for the following information required for our fulfillment of service: We also collect your personal information when you get in touch with our customer service team through email, chat or phone, or reach out to us through other means (e.g. This includes your IP address, the date and time you accessed our services, the hardware, software or internet browser you use, and information about your computers operating system, like application versions and language settings. We may send you important updates about service disruptions, strikes, rail works or security alerts. In addition, every booking made on Rail Ninja goes through an anti-fraud check, making sure none can use a stolen card to purchase tickets. Please provide email for password recovery. There is no better way to travel than on these lightning-fast trains. You can also contact us if you believe the personal information we have for you is incorrect, if you believe that we are no longer entitled to use your personal data, or if you have any other questions about how your personal information is used, or about this Privacy Policy Statement. Example of such information could be station address or boarding instructions. You need to figure out the logistics like how you will get there, spend the night, where you will eat, and what you will do. Need a hand? When you participate in other promotional activities (such as sweepstakes, referral programs or competitions), relevant information will be used to administer these promotions. If a rail carrier changes its rules, which impacts the expected date when seats are assigned in your name, we will promptly notify you about such a delay. If you missed your train:go to the ticket booth at the rail station. Urgent last-minute orders are processed the same day within the next few hours since the order has been placed. We may also disclose your personal data to legal authorities to defend our rights or the rights of our business partners. Plus car attendants carry carts with snacks and drinks for purchase. How does Rail.Ninja treat personal data about children? Our website provides only honest descriptions and real pictures, so you can be sure that you'll get what you see. Trains travel from one city center to another saving your time and offering a superior level of comfort with fewer people around you. 103, Block South 2, Fort Cambridge, Tigne Street, Sliema, Malta, SLM3175, Malta (Registration number: C 81880). If you were unhappy with our services, you can make a claim in writing within 30 days from your departure date. We may use various service providers in the course of our work. Rail.ninja accepts reservations up to 2 years in advance. for fraud investigation and legal purposes. How to modify your ticket if you missed your train. Some fares do not support refunds, but we may issue you a voucher for the amount of the canceled ticket. Please provide email for password recovery, Trains from Petrozavodsk To St. Petersburg, Trains from St. Petersburg To Petrozavodsk. Personal data about others that you share with us. They also make it easier for you to share our content with your friends by using Like buttons. Our security procedures, technical and physical restrictions for accessing and using personal data on our servers, ensure that only authorized personnel is permitted to access the personal data of our clients and users. It is your sole responsibility to locate the correct platform and to arrive at your train car in time for boarding. This document describes how we use and process your personal information, it also explains to you how to contact us if you have questions about your personal data. Further, we use third-party service providers for processing online payments and they may share your personal information with us so we can supply our service to you. If a customer fails to provide payment for the tickets within this timeframe, the price of tickets may change or the reservation may be canceled. Find out the answers to frequently asked questions and read our general tips on how to travel by train in Europe and around the globe: Traveling by train is a lot safer than by any other means of transport, especially during the global pandemic. This will ensure that your refund is processed efficiently and timely. One platform,34+ destinations,700+ routes around the globe. We may also use recorded conversations for handling claims and chargeback procedures with merchant service providers. One platform,34+ destinations,700+ routes around the globe. 103, Block South 2, Fort Cambridge, Tigne Street, Sliema, Malta, SLM3175, Malta (Registration number: C 81880). For example, we may target our advertising to particular regions or demographics. Please make sure to have all travel documents required for your trip, including passports, visas, and e-tickets. Payments in EUR, GBP, USD are processed by Arsia Limited (Malta). You can also use this link to retrieve your ticket. You can find out the fare type of your ticket and its cancellation rules in your order. Weprovide only real pictures andhonest descriptions. It does not contain your name, address, telephone number, or email address. 2003, 20/F, Tower 5, China Hong Kong City, 33 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong. There's a better way to travel! We may also send you other information related to your reservations, such as information that we feel could be useful to you in planning your trip or while traveling. All reservations made with us are subject to our Privacy Policy rules. So you can rest assured that your tickets will be issued in time for your departure. Rail.ninja is not responsible for delays, changes, or cancellation costs resulting from incorrect, incomplete, or expired traveler documents. The deadline for the cancellation of tickets is 24 hours before departure of the train. If you wonder if Rail Ninja is legitimate - the short answer is yes! Choose the tickets you would like to cancel, agree with the Terms and Conditions and click the "Submit Request" button. Traveling Europe and the world by train is very convenient not to mention extremely exciting. theres no place in you wont reach by train. We will be clear and transparent about the information we are collecting and what we will do with that information. For instance, which pages visitors go to most often, which pages they visit, which pages they used to enter our website and which were the exit pages, which emails have been open and which links in emails have been clicked. Payments in AUD are processed by Firebird Tours PTY (Australia). Enter the password that accompanies your username. travelers who have booked tickets on Rail Ninja over the past 5 years, successfully resolved inquiries by the Support Team of Rail Ninja, customer satisfaction rate based on feedback and client reviews. We may ask you to review our services for us to be able to improve our products and to help other travelers to make educated choices. Enter the password that accompanies your username. Weprovide only real pictures andhonest descriptions. Enter the password that accompanies your username. All these technologies are usually referred to as cookies." Such information may include your name, email and age. The time period of how long in advance you can buy train tickets depends on the European destination you plan to go to. When traveling Europe by rail one of the major brain wrecks is choosing between point-to-point tickets and Europe rail passes. Is it trustworthy? First of all, please bear in mind that cancellation policies depend on the type of ticket fare. Trains leave a 96% smaller carbon footprint than planes, Helpful customer service team ready to assist you, More than 10 convenient payment methods are available, 2003, 20/F, Tower 5, China Hong Kong City, 33 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong.
