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The cookie is used to store the user consent for the cookies in the category "Analytics". Kirans favorite hobby is jogging. The Schmitt-Thompson protocols are evidence-based, peer-reviewed protocols that help triage more than 20 million calls each year. Save my name, email, and website in this browser for the next time I comment. Are you sure you want to delete your template? As a Chief Strategy Officer, Andy works closely with the CEO to improve cross-functional business alignment and to achieve SpinScis long-term vision. The Visionary transformational, entrepreneurial, and motivational. 
Ryans responsibility is to assemble and audit the collected works of SpinScis technical teams and ensure that all the moving pieces function in harmony to create a world-class product suite. Copyright 2022 Medical Minds LLC | All Rights Reserved, Schmitt-Thompson Online Telephone Triage Software. In his free time Nick enjoys spending time with his two grown children, working out, and long-distance cycling. In his leisure time, Rohit enjoys spending time with his wife and dog, and playing basketball and tennis. He was also the Lead Data Research Assistant at the McCombs School of Business. MAR 26, 2021, 12:53 ET. This website uses cookies to improve your experience while you navigate through the website. Analytical cookies are used to understand how visitors interact with the website. All this is now available in the Patient Assist solution along with its tight EHR integration., said, This collaboration with SpinSci places our powerful and intuitive, nurse telephone triage solution directly within the screens the nurses are already working in, making it easier and faster for them to provide optimal patient care., are evidence-based, peer-reviewed protocols that help triage more than, Evidence-based care advice for consistency, is a web-based decision support tool for telephone triage nurses and the leading provider of the Schmitt-Thompson telephone triage protocols, was founded in 2005 and focuses on intuitive collaboration and contact center solutions and services primarily across the healthcare vertical, driving patient engagement and efficiencies. Delivering proactive patient engagement and an enhanced patient experience, Providing a "know me" experience for contact center advocates, Driving efficient workflows and patient engagement, Providing tight partnerships and integrations with leading healthcare technology providers, Providing comprehensive digital health platforms with leading healthcare solutions providers, Providing real-time EHR integration to contact center platforms, Providing omni-channel patient self-service with real-time EHR integration, Providing omni-channel outbound patient communication triggered by real-time EHR events, Providing a "touchless" patient check-in process, Home SpinScis Contact Center Dashboard Incorporates Schmitt-Thompson Protocols, Posted date January 13, 2022 Giridhar Gangapuram. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Our guidelines are used by thousands of practices, clinics, hospitals, and managed-care call centers across the United States. Dr. Schmitt is a pioneer in telephone triage and Medical Director of the Pediatric Call Center at Childrens Hospital of Colorado since 1988. Forrest is a Director of Sales for the West and brings both B2B and healthcare experience to SpinSci. Safe, standardized, up-to-date telephone care for your patients, Targeted questions for focused care and shorter call times, A checklist that supports but does not replace clinical judgment, The AAACN recommends the use of clinical decision support tools such as protocols (also referred to as guidelines or algorithms). The Schmitt-Thompson protocol logic has been reviewed and refined by over 200 community physicians, subspecialists and triage nurses. These cookies ensure basic functionalities and security features of the website, anonymously. Forrest is a new father with a brand new baby girl. SOURCE SpinSci Technologies, LLC I was extremely impressed and proud of this work. Sales- Goal Attainment, Communication, Relationships. Rajit is passionate about cultivating a culture in the organization where team members are empowered. All this is now available in the Patient Assist solution along with its tight EHR integration., Dave Schmitt, President and co-founder of ClearTriage said, This collaboration with SpinSci places our powerful and intuitivenurse telephone triage solution directly within the screens the nurses are already working in, making it easier and faster for them to provide optimal patient care.. Why consider Centralizing your Healthcare Contact Center? Nick is an avid fan of the Dallas Cowboys, Dallas Mavericks, Dallas Stars, and Newcastle United and is a former college athlete playing tennis for Austin College. Rajit is a passionate golfer and enjoys spending time with his family. Protocols support nurses in providing safe, standards-based telephone triage to patients. 
Keiko was born in Japan and loves spending time with her family including her husband, two twin sons, daughter, and of course their puppy. In Standard 15 of the American Academy of Ambulatory Care Nursings Scope and Standards of Practice for Professional Telehealth Nursing, the AAACN recommends that all nurses taking telephone triage calls use clinical decision support tools such as protocols to ensure delivery of consistent advice and triage. 
Really, really outstanding. This cookie is set by GDPR Cookie Consent plugin. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Sales- Leadership, Revenue, Relationships, Experience. In his role, Narayan leads a team of Delivery Managers who work with multifunctional teams both internal and external to manage the entire solution delivery process. Schmitt-Thompson protocols are the gold standard for telephone nurse triage care and have help drive patient safety, care quality and clinical efficiency. This cookie is set by GDPR Cookie Consent plugin. It does not store any personal data. Hes tried nearly every diet under the Sun including Atkins, Keto, Paleo, Mediterranean, and Vegetarian. This is a fantastic resource. Finance Accounting, Administration, and People. His core focus is value creation. The Networker Strategic relationships, Branding, and Social Responsibility. you have been the most helpful person I have dealt with through this situation and I want to thank you so very much. Thank you. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The protocols are discrete sets of questions and advice that address specific patient complaints. Epic and App Orchard are trademarks of Epic Systems Corporation. Telephone Triage Liability - Schmitt Thompson Clinical Content. Magazine: Telephone Triage Liability - Schmitt Thompson Clinical Content. Kiran is responsible for delivering turnkey custom solutions, in tandem with his team of highly skilled engineers and customer success managers. Happy Independence Day from all of us at RelateCare. said, The incorporation of the Schmitt-Thompson protocols drives additional value to our Patient Assist solution by providing triage nurses with the necessary content to more effectively and efficiently support a mission of safety and quality of care with their patients. His favorite vacation destination is Florida. The Strategist Growth, Strategy, and Inspiration. However, you may visit "Cookie Settings" to provide a controlled consent. 
You have already flagged this document.Thank you, for helping us keep this platform clean.The editors will have a look at it as soon as possible. Patient calls are routed to RelateCares trained, appropriately qualified and licenced RN team around the clock who handle triage calls. Other uses, including reproduction and distribution, or selling or licensing copies, or posting to personal, institutional or third party websites are prohibited. I have called through and spoken to her a couple of times now and she is as patient as can be so I want to let you know that I would give her 10 stars plus. Authors requiring further information regarding Elseviers archiving and manuscript policies are encouraged to visit: http://www.elsevier.com/copyright. Good customer service is not as common as one would hope. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. SpinSci Technologies, LLC Ashvin has experienced a rapid trajectory at SpinSci, starting as an intern and moving up to his current role as Vice President of Sales. Nick is also an amateur musician playing guitar and bass in the local band Sonic Dissonance. Nick brings unique insights to SpinSci with a broad healthcare and technology background, both from a provider and vendor perspective. The partnership will provide world-class decision support to assist nurses in providing high quality healthcare advice. SpinSci solutions are now available on industry leading marketplaces such as the. When not at work, Art has served as an Assistant Fire Chief for over 20 years and worked as a youth volunteer and mentor. In his role, Tony is responsible for discovery, demonstrations, technical reviews, and implementation design, as well as developing and maintaining healthy relationships with customers and partners. +1 972-891-8656. Ryans pastimes are singing, reading, caring for pet reptiles, and of course, programming. The Architect Creativity, Innovation, and Perfection. Their protocols are currently used in over 400 health systems and health plans and an additional 10,000 physician practices. This structure allows for shorter call times. Your file is uploaded and ready to be published. We started by providing a full website audit and completed a brand refresh and full website redesign. Ashvin is a sports enthusiast having played competitive golf and basketball at an early age. Ryan continually strives to modernize the companys infrastructure and helps encourage modern practices around deployment, packaging, and monitoring of the product. The solution provides: ClearTriage is a web-based decision support tool for telephone triage nurses and the leading provider of the Schmitt-Thompson telephone triage protocols. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. These cookies will be stored in your browser only with your consent. SpinSci solutions are now available on industry leading marketplaces such as the Epic App Orchard, the AWS Marketplace, the Five9 Marketplace and the Salesfoce AppExchnage. Call or email us to set up a web-based demo for your triage staff. In most cases authors are permitted to post their version of the article (e.g. The cookie is used to store the user consent for the cookies in the category "Performance". We also use third-party cookies that help us analyze and understand how you use this website. RelateCare provides clients real-time access to key performance indicators and collaborates with partners to utilize the program to gather pertinent business impacting insights. Patrick went the extra mile, he was compassionate and made our experience so much easier. The partnership will provide world-class decision support to assist nurses in providing high quality healthcare advice. RelateCare partners with healthcare organization in the design, development and outsourcing of best-in-class Nurse Triage programs. Healthcare Leader, Nurse Triage Service, Texas, USA. Well cover exactly what you need. Starts immediately, no credit card required. This article appeared in a journal published by Elsevier. Under his leadership, SpinSci has established a broad national footprint by developing strategic partnerships with some of the worlds largest technology and healthcare organizations. ClearTriage provides decision support software for telephone triage nurses to more organizations than any other company. Dr. Thompson is a recognized leader in creating telephone triage protocols for adults and part-time faculty attending in the Northwestern Memorial Hospital Emergency Department. Our customers range from small practices and clinics to large healthcare systems and after hours services. The Services Leader Custom & Advanced Engineering, and Customer Success. Hooray! These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. He is also responsible for managing the performance of all teams by promoting excellence within the organization. 
SpinSci Technologies was founded in 2005 and focuses on intuitive collaboration and contact center solutions and services primarily across the healthcare vertical, driving patient engagement and efficiencies. 
Narayan is the Director of Delivery Management and has led the companys efforts to supply SpinSci solutions to our clients. Art is the Senior Director of Sales for the East and brings a wealth of industry experience to SpinSci. He has a cat son named Twix who he loves more than anything with whom he regularly walks as if Twix were a dog. Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software. The attached copy is furnished to the author for internal non-commercial research and education use, including for instruction at the authors institution and sharing with colleagues. He loves watching movies and spending time with family and friends. These cookies track visitors across websites and collect information to provide customized ads. By clicking Accept All, you consent to the use of ALL the cookies. Since 2016, Rohit has held various integral roles within SpinSci, leading the company through multiple phases of growth. Patient, Appointment Scheduling Service, Boston, USA. Telephone triage protocols are not meant to turn triage nurses into robots. Tony models a side gig and you might be able to see him in some TV commercials! 4406C, Cleveland, OH 44114 Tel: +1 216-553-3727 _____________________________________________ University of Arkansas Pulaski Technical College Room 121 3303 E. Roosevelt Road Little Rock, AR 72206 _____________________________________________ Ireland: Unit 10/11, IDA Industrial Estate, Cork Road Waterford X91 F720 Tel: +353 51 590 000, 2019 RelateCare | All rights reserved - Privacy Policy, Improving Patient Scheduling with Decision Trees, Irish company RelateCare creating 280 new jobs in Tralee expansion, Smartsourcing | A worthwhile solution to gain competitive advantage and market differentiation, Business Continuity Plans for the Healthcare Contact Center. Sign up for a 30-day free trial with no obligation. He participates in 5k and 10k runs in and around the Dallas-Fort Worth Metroplex area. Ashvin has the deep technical knowledge and a strong understanding of healthcare provider challenges, allowing him to build strong relationships with his customers. Its possible that your network settings are blocking Vimeo, our video host. As President of SpinSci, Keiko wears many different hats. When escalations are needed, RelateCare follow designed guidelines and if required reach out to the appropriate internal care team members; Medical Doctor (MD) or Nurse Practitioner (NP) to ensure the patients needs are addressed. Millions of calls per year are taken using ClearTriage. Narayan holds a BS and MS engineering and MBA from the University of Rochester. You have been the best person that I have spoken to so far! Rohit focuses on building impactful experiences in the Patient Engagement domain and enabling customers to enhance their workflows to become more robust and efficient. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Performing this action will revert the following features to their default settings: Performing this action will permanently remove your draft from Yumpu. We strive to create the highest quality and most current triage protocolsavailable through our rigorous review and update process. DALLAS,January 2, 2022/PRNewswire/ Today SpinSci Technologies, an innovator in the field of patient engagement solutions, announced that they have entered a strategic partnership with ClearTriage to incorporate Schmitt-Thompson clinical content into the SpinSci Patient Assist contact center dashboard. This cookie is set by GDPR Cookie Consent plugin. Thousands of nurses from more than six hundred organizations use ClearTriage every day. Rohit Potaraju is SpinScis Product Manager, responsible for leading and developing the organizations expansive portfolio of solutions. They provide a checklist, a decision support system. Our nurses have the ability to document directly into a patients chart and can direct patients to the appropriate level of care. Consistency of both process and documentation give your practice a more defensible position if something was to go wrong. Necessary cookies are absolutely essential for the website to function properly. It takes just a few minutes and no credit card is required. For Andy, his constant change is his diet. Rajit has a Bachelors and Masters in Chemical Engineering. Patient, Appointment Scheduling Service, California, USA. Patient, Appointment Scheduling Service, Texas, USA. We took a 25-year-old brand and a website that was due for an update and transformed it into a fresh website that reflected the companys industry-gold-standard status. Narayan also enjoys reading, bicycling and outdoor activities. Since co-founding SpinSci in 2006, Rajit Kumar, the Chief Executive Officer, has transformed SpinSci from a service-based delivery organization into a true healthcare innovator with deep investments in patient engagement solutions. As a Junior golfer, Ashvin was fortunate enough to play with many golfers currently winning titles on the PGA Tour. The RelateCare nurse truly went above and beyond to try to help this patient, including contacting the police, a suicide hotline and working with our clinic staff to contact a provider. SpinSci Chief Executive Officer Rajit Kumar said, The incorporation of the Schmitt-Thompson protocols drives additional value to our Patient Assist solution by providing triage nurses with the necessary content to more effectively and efficiently support a mission of safety and quality of care with their patients. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Nick Kagal (Vice President of Marketing & Business Development) Patient, Appointment Scheduling Service, St. Louis, USA. United States: 3615 Superior Ave E, Ste. Please contact your network administrator (IT) for assistance if the problem continues. As the saying goes, the only thing that is constant is change. Sending lots of love, happiness and prosperity to you and you https://t.co/RaKEeptyTc, RT @VirginMediaNews: #WATCH 280 jobs are being created in #Kerry by the healthcare firm RelateCare #VMNews | @RelateCare https://t.co/Lesm, RT @radiokerrynews: Tralees reputation as technological hub and talent pool attracted RelateCare to locate in town https://t.co/PT2yAYldOc. SpinScis Contact Center Dashboard Incorporates Schmitt-Thompson Protocols, , announced that they have entered a strategic partnership with ClearTriage to incorporate Schmitt-Thompson clinical content into the SpinSci. They have been used safely in literally hundreds of millions of calls. [email protected] The cookie is used to store the user consent for the cookies in the category "Other. When combined with the triage nurses skills, experience and judgment, they produce exceptional results for patients. In other words, they are a guideline rather than a script. protocols are the gold standard for telephone nurse triage care and have help drive patient safety, care quality and clinical efficiency. The Revenue Driver Sales Leadership, Sales Ops, and New Ventures. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Thank you Patrick, I really appreciate it, Patient, Appointment Scheduling Service, California, USA. The Product Leader Roadmaps, Disruption, and Excellence. Schmitt-Thompson Clinical Contents nurse triage guidelines offer world-class decision support to help nurses give high-quality healthcare advice. Tony was born and raised in Busan, South Korea, and moved to Houston at the age of 16. Prior to joining the SpinSci family, Rohit completed his double major in Economics and Chemistry at The University of Texas at Austin with a minor in Computer Science. He is an alumni of the University of Texas at Dallas. In his free time, Art likes to golf and visit his cabin in Arkansas to explore outdoor life with his grandchildren. Not only is she heavily involved as a leader of the company, but she also works in accounting, finance, HR, and administration. But opting out of some of these cookies may affect your browsing experience. Nurse Triage programs have proven success in the reduction of unnecessary Emergency Department visits and increasing provider satisfaction. I want to let you know that Leah is phenomenal, she is most excellent, expedious, kind, knowledgeable. Its so nice to have someone here to listen to me, Patient, Post Discharge Service, Cleveland, USA. contact center dashboard. The cookies is used to store the user consent for the cookies in the category "Necessary". I received excellent advice from Amanda. Step-by-step instructions walk you through a sample call. Forrest has fostered deep relationships with his customers and partners and strives to deliver excellent results. As the Vice President of Marketing and Business Development, Nick is responsible for all marketing strategy including product marketing, corporate communications, digital marketing and branding. His new fad is Intermittent plus Pescatarian. He is also a die-hard fan of the Dallas Mavericks (MFFL) whom he has followed since his childhood days. Additionally, Kiran fulfills the responsibilities of talent management by recruiting, hiring, developing, and mentoring staff to maximize the organizations productivity. NEWS PROVIDED BY You can even add the note to a test patient in your EMR! Our guidelines drive patient safety, care quality, and clinical efficiency. Art has held leadership roles with several telecommunication services providers and has owned and operated his own firm. Nick also champions business development activities with technology and ecosystem partners. The customer services representative who assisted me was exceptionally friendly, helpful, and professional. All product and company names herein may be trademarks of their registered owners. SpinSci is headquartered in Dallas, Texas. She was very practical, helpful and supportive. You also have the option to opt-out of these cookies. ClearTriage provides simple practice-level choices that let you define your process and enforce that level of documentation. RelateCare operate with a Registered Nurse (RN) led model whereby when a patient requires medical advice, RelateCares Registered Nurses will listen to the patients concerns/needs/symptoms, utilize clinical nursing judgment, critical thinking, and peer reviewed electronic clinical Schmitt-Thompson protocols to assist the patient in their query, recommend next steps and direct them to the most appropriate type of care. As the Director of Enterprise Sales, Tony is responsible for enterprise solution sales for the East. 
The Delivery Man Center of Excellence and Outcomes Focused.
