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we purchased purchased two tickets for the same journey and the e ticket number is " MDVJDN " and " TDEKDW ". I want to know if I can carry glass framed 14inches paintings with me in my hand baggage in cabin. Finally, the flight landed but that was not the end of the torturing on board experience. I contacted customer help and they said it would be refunded within a few days. Small side slingbag) after security check-in. As my relatives Tarun Bhatnagar had bad experience with their check in baggage which was not handling properly with the airport staff while transferring. I am boarding with my group I am traveling from Mumbai to Amritsar .. after recieving bagage when we reached your counters by 1:05 pm but your counters informed us that we are not allowed to board also informed that counters closed before. Due to your negligence, my baggage is damaged. Only way to pay is by Indian credit card or debit card. He recommended the same on my ticket and the time after the entire argument which he has mentioned is 16:29 Hrs (Scanned copy of the same is attached for your reference) I proposed 2 options, as under: 1. If you will not refund the money, why dont you help me with my booking? Everyone was pushing hard for their lives and now the crew had totally lost the chance to accommodate exit in a safe manner since they were busy on their own. (Vikas Yadav) I know this was Indigo's new Airbus aircraft but Im sure this was my last experience flying in it. I ma traveling from bangalore to lucknow with 6E449. I was holding Dubai credit card. After my pleading in front of him he recommended me to board a flight for other day 13th Aug 2011 by paying Rs.12000. I dont know how does Indigo manages its staff, but why is it that only this small airport and the staff there has been taking money from passengers whereas the metro city airports don't do so. Faced a very bad experience on the Indigo Jaipur-Kolkata flight. Panic was written all over everyones face. can travel as Infants. Now at this time, already some passengers were running out of breath. As per your web site address I have written to nodal offficer and no reply from him. So I think I should get the 1 year time frame date which should be till 28th April 2021. 02 oct 2018 from T1 Delhi. we want refund of our tickets at the earliest. This I had confirmed from your customer care service which I had done on 11th April from Mr Nithin. It was a poor performance by yourselves and you all do not deserve to be a part of this service industry. My amount of rs 15,284 was deducted twice for one seat 30 D. As your edc machine was having some issue your ground staff told me that my money will be transferred back within 24 hrs , but still i didnot recived my money. This is very ridiculous and strange that neither anybody is aware about such diversion nor able to provide any information. Minister for Civil Aviation Mr. Vyalar Ravi as well as to bring the instance to notice of Press and other air-lines also Though we have received two luggage out of three ,one was missing.After waiting for nearly 20 minutes ,we have enquired from customer luggage counter of Indigo. My parents flew from Kolkata to Bangalore and then from Hyderabad to Kolkata.Both my parents have sight problem and they were in Hyderabad to pay a visit to LV Prasad eye institute. 2943. we had to board two flight of your company, from cochin to chennai on flight # 315 which was suppose to arrive in chennai at 12: 35pm and we had our connection flight of your company to guwahati (fight no: #292) by 1:50. we were informed by your company by a sms that counters will be closed 45 min's prior to the departure. Please look in to the same and contact me asap. As the flight landed, I asked a flight attendant to help me get out of the flight but it seems that the crew on board froze. Due to this I and one of my family members got some bruises and scratches all over the body. I had booked a ticket for myself for the flight number 6E 405 scheduled to be departed from Delhi to Pune at 18:20 pm on 25th December 2012. I beg to question the safety regulations followed by Indigo and its crew members. We, both senior citizen ,lodged three luggage in Indigo counter no.21 in Bengaluru for flight no.6E-414 freom Bengaluru to Mumbai on 02/12/2019. I was travelling today from chandigarh airport to Kolkata directly but when I reach the airport I receive the msg that flight has been delayed by 5 hours.is this the service you are giving to your customers.its really annoying.you must inform the customers in advance.i am a businessman and it was my business trip and I will reach Kolkata so late that no market will be open.my whole day is wasted and huge loss to my business.i talked to the ground team they said there is a connecting flight from chandigarh to Mumbai and i will Kolkata at 10.00.Really it's the most terrible experience with indigo and I want compensation of my money.else i will go to consumer court .In future no bookings with indigo now. A whole week has passed but no resolution or action in seen. Fax : 011-43513200, Level 1, Tower C, I Nemnei Touthang indigo flight number 6e 524 has been book on 16th June 2021 and automatically cancelled on 1st September 2021. Staffs on duty first blammed me for this happening ,then informed us your luggage had restricted items.When We asked we have not received any message about list pf items in restricted list.they again told me that we are lieing or telling false,Then We handed over our mobile number to check about some message. With little help or information coming from the crew, everyone expected the worse. we friends totally booked 12 tickets so please help me solving this issue. we requested staff to close the doors of the bus so Diesel fumes are kept out, Fumes created lot of irrational to throat m eyes I had purchased confirmed Tickets having Ticket No.- JF7QLP for air-journey on 12th Aug, 2011 from Bangalore to New Delhi by Flight No. This is to inform you that today (30th June 2018) I Biswajit Debnath with my family travelled in your flight "6E 958" from Guwahati to Bagdogra. Again On 31 May money got deducted from my acct by interglobe aviation. Now We are waiting for any information for our missing luggage. 3. Somehow 30 dreadful minutes passed in flight and as the flight neared the airport, the smoke in the cabin had already swallowed-up all the visibility in the cabin of the Indigo flight and many of us had reconciled to our fate! I mean other than a bus service don't you have a car or cab for your passengers to reach the aircraft during emergencies. 6E-122 . let me know, Hi, I am HARSH AILAWADI travelling on indigo flight no. I already contacted airport authorities and they have confirmed that they have found my bag. The age is not at all high lighted. It has been a few days and still no money is refunded plus I have no booking either. I give my GST number but your side not Gst number and one word taxes other charges you give me your tax details I claim my input GST Amount. Treat this mail as a very huge customer complaint from my side and if this is not acknowledged I will file a complaint against your company with the consumer court. Its me who booked the ticket and got wrong. There is a lady with a round face, she is always so rude to people, she never pays interest to my preferences, as its a 4 hours flight i dont like the emergency window seat, but she never relies properly. baggage allowance is 20 Kg, + carry on. We had a horrible experience with your flight. A wheel of my baggage is uprooted and not returned to me because the hostesses could not find it. They both used wheelchair as they can't read the instructions or the sign boards everywhere.The Indigo staff helped them from procuring the boarding pass till they got into the prepaid taxi at Kolkata airport that they are so happy and have gained so much confidence that they are now ready to fly for medical checkups every year only by Indigo.I will remain ever grateful to you all and suggest others to have faith and confidence on Indigo. Further it was also obligatory for INDIGO, which is airline of Repute to arrange my Boarding at Bangalore as is being done by other Air-lines. vacations cvpl Hope you will understand the issue in its right spirit. You dont spend your hard earned money to see a near death flight experience! She insisted that i cannot take more than 7 kg , and i didnt have space in the luggage bag to shift my stuff. Tel : 0124- 435 2500 The crew refused to serve the meal which was pre booked along with the ticket. Considering my age & circumstances I shall be grateful if the amount spent by us in purchasing the above tickets are kindly refunded to me as a special case. These are full ticket charges for Spice Jet at last minute. Global Business Park, Since i am senior citizen is there any eligibility. made to wait in the bus for apx 15 min. Midway through the flight, the whole plane filled up with smoke. So i directly reached to Ms. Manju Shree at 1600 Hrs and she informed me to be in queue. Email : kumarrakesh [at] bel [dot] co [dot] in. Mehrauli-Gurgaon Road, Everyone on board the Jaipur to Kolkata Indigo 6E-237 flight had a narrow escape with death. Today everybodyis aware, what is happening around the world due to covid-19.We do understand that you guys have more incoming calls but that does not mean you will charge your customers if you are not capable of handling these many customer queries. Through the smoke and the smell, breathing became difficult. You will not be able to use some features! I have booked for my on ward journey HYD/ SYD through Air Asia flight AK 68 & D7 220. Then they provided me a letter of authority and instructed me to send the scane copy of this duly signed undertaking with boardinf pass. Adding more to chaos, the crew was falling short of supplying handheld oxygen cylinders to passengers who were finding it difficult to breath. Almost died Indigo flight, Don't want to die with Indigo - Distressful Jaipur - Kolkata, Don't want to die with Indigo. But this women in dibrugarh harrassed me like anything. It almost felt as if we were sitting in the middle of a pyre of burning plastic and metal. Kindly reply asap on my mail. I belive as a customer I have write to pay by my choice which was declined by your air line. provide invoice of RS 200/= against on line payment which i done to download Travel certificate of PNR No. I changed my date from 27 May to 26 May. 6E3906 on 12 Feb 18 from Gau Del 1325 hrs and his jacket red and black reversible was been stolen in between the journey grom Gau or Del.Kindly do the needful to find the jacket and stop these type of instances further. bungalows zanzibar charlotteasr Please help asap. Gurgaon 122 002, Haryana, India I am a international passenger and extremely pissed at the way Indigo handles baggage for there passengers. Add.-Village Bukhara,Post chaubari, Dist Bareilly Uttar Pradesh , Pin -243001. I have a severe problem with the ground staff at the dibrugarh airport. Vikas Yadav. 6E224 at 9.45 pm , 3dreid Email:AppellateAuthority [at] goindigo [dot] in, Upper Ground Floor, Thapar House, Gate No. mera 2 ticket 24 august ko pune to lucknow hai Booking your flight. Please enable Javascript in your browser. 12/Aug/2011, Is this the kind of customer service we expect with no sense of ungency or decency to update the customer?? While it can be written off as a stray incident, the reality is that their aircraft have encountered issues in the recent past. 2. Sir, Recently i purchase ticket from chennai to delhi on 08/06/18. I wanted to book a two ways flight from your app and the system deducted the money but gave me no booking by saying en error occured. 6E- 2752 the 04- June 2018 from Chennai to Delhi, hereby request you to kindly rectify the error of wrongly feeding my last name as AILAWASI instead of AILAWADI, the error is caused by me while booking the ticket and today while I was scrutinizing my itenary I was surprised to see the error and thought of dropping the mail to you. Dear sir' My father boarded flight no. i want to fly on early morining and Indigo change evening time without inform to me. When I reached Vadodara to my surprise the checked-in baggages did not turn up. Then I dialed landline number provided but of no use. Myself Man singh, from Bareilly UP., My mobile Sony Z2 missed ,during travelling or security checking in Indigo airline. The worst Service ever. I have been trying to reach out to you guys since last 4 days, please check your call and chat records if you have a set mechanism to check, but could not connect. It was a long queue on an Indigo counter. I have shelled out Rs8500/- at the last minute to catch another flight to Pune on emergency grounds. Faced a very bad experience on the Indigo Jaipur-Kolkata flight. Thanking you, I discourage anyone else from flying Indigo. I have already purchased a ticket for 3 of us from Kolkata to Delhi on 18.5.18 against booking reference OBMSNP thru flight no. The cabin started filling up with smoke, which made breathing difficult. When I changed the date I was told that you can not pay by international credit card since you are changing date 24 hours before. 12000.00 for no fault of mine. We were assured resolution within 48 hours. Running down the cabin we came down through the chute in the emergency exit at the back of the aircraft. Ms Manju Shree she laughed at me and she did't reply for the same and asked me to meet Mr Alexender on the other counter. As a customer I have suffered too much in my travel due to following reasons and this will be my last journery with Indigo. Respected Sir Your crew was just interested in making me wait there, frustrate me and earn further money by taking further Rs5000/- for other flight even though your flight 6E 405 had not even flown off. and what is easy process of cancel ticket, Sir Mera balance cut ho Gaya h sir plz find the best indigo flight ticket booking for money cut plz refund money transfer successful amount 8579 rs money refunded plz find the Dear Sir, Harsh Ailawadi, I am travelling from Goa to Hyderabad how many liquor bottles are allowed. Insted of "selom srikanth" my name on ticket got as "seelam srikanth" which i booked from mobile got typo misspell Pl do something about the sharp metal rods near the seats. Name change should an option in Web Check-in, We were boarding fm Delhi at T1. I requested him if he can do something about it because it was very important for me to reach Delhi anyhow on the same day, for my own engagement. I planned to travel from Kuwait to delhi on August by gulf air and gulf air intl. To top it off, when we reached Indore, one of our bags was broken, the zipper open, clothes almost falling off. All the passengers feared for their lives since the smoke kept filling up the cabin. was 2A. I found the indigo application impossible to work with. It has been almost 18 hours since then with absolutely no information from Indigo. Somehow 30 dreadful minutes passed in flight and as the flight neared the airport, the smoke in the cabin had already swallowed-up all the visibility in the cabin of the Indigo flight and many of us had reconciled to our fate! All the passengers feared for their lives since the smoke kept filling up the cabin. what extra charges I have to Pay. I was re-routed from Hydrebad - Delhi - Vadodara after repeated request with the Indigo Staff at the airport to fly the same day. My seat No. If this is the case than next time i travel to my hometown i would prefer a jet flight which also gives service than facing this women again. I have lost money talking to my Bank in India ABOUT this double transcation as well your customer care in India. Email: vikasyadav [dot] ada [at] gmail [dot] com. The horrible part was no oxygen masks got deployed down. Age proof needs to be provided at the time of check-in-, Children above the age of two and below the age of twelve years are regarded as Minors, following assistance To, Contact us O6289O43988, Sir Mera balance cut ho Gaya h sir plz find the best indigo flight ticket booking for money cut plz refund money transfer successful amount 8579 rs money refunded plz find the I often take Indigo flight. I am a regular customer of Indigo Del- Dibrugarh flight. there was a flight delay for about 15 to 20 min. My Name is Lav kumar i travelled with you on 25 August 2018 from Bom to Rpr flight 6E 801 , i have booked my ticket on airport reservation only at indigo resrvations counter, My booking reference no is UI6KSQ. Due to this I and one of my family members got some bruises and scratches all over the body. I realised this when I had already checked out of the airport at Hyderabad. I lost my sling bag (black color with blue handles. services to minors-, Mitali Gera I had reached airport and was waiting in a line well before the boarding time and was waiting there for more than 15 minutes. That smoke was so horrible that babies started crying and passengers started murmuring and started throwing nervous glances at each other. Hope for early solution, indigo must change flight timing morning at 9.00 am m from Jammu to Srinagar and for evening at 6.00 pm from Srinagar so that office goer can avail the facility. The bookings were made through IRCTC & payments for the tickets were made through SBI Netbanking.The PNR for the onward journey was QYC3WI & for the return journey was DY3S9S.However, due to some unforeseen circumstances including a medical condition we are now unable to take on the above journeys & are forced to cancel these tickets. Recently I travelled in Indigo flight 6E 366 - Mumbai-Hyderabad departing Mumbai at 8.30 am on 3.5.19 . Going forward, I will never think of boarding INDIGO again ever!! Contact us O9563,46,8428. Rakesh Kumar in R/o Rr. But the crew had no answers. I was on-board Indigo 6E-237 and half-an-hour before landing in Kolkata smoke started filling the cabin. I reached to the airport at 15:45 hours. You are hereby requested to rectify the same or ignore the error or direct me for any other formality. i have been travelling since the last 7 years.